They help you choose the right app from the Odoo app store.
They can be your first responder team to any issue of your Odoo.
They keep you informed about the proactive steps you need to take for your better return on investment on Odoo.
They know the best practices for opening the 'Odoo box' and giving you what is best for you.
They have official access to the Odoo enterprise version.
They sometimes do sweet fights with Odoo to get things resolved
They know various domains/verticals/Industry-specific solutions.
They can provide you with support aligned with Odoo SA.
They know your way of doing business and replicate that in Odoo.
They are your long-term technology partner.
They can help your team to get trained on Odoo.
They advise you when to upgrade your Odoo to the latest version.
They hire people and train them to serve their clients for Odoo services.
They tell you on what could be good and bad in your journey of using Odoo for your business.